Testimonials

Scheepers Residence

We had an excellent experience with Navigation Homes from start to finish. From our first meeting to the closing day, the team was open, honest, and incredibly supportive throughout the entire process.

Despite facing a few challenges along the way, Kelly, Nathan, Lewis, and the rest of the Navigation Homes team were always there to guide us, offering help and answering any questions we had-no matter how many times we asked the same thing!

Their professionalism, friendliness, and dedication made what was a stressful journey much smoother. We highly recommend Navigation Homes to anyone looking for a reliable, customer-focused homebuilder.

You’ll be in great hands.

Thank you

Young Residence

Buying our first home couldnít have been easier with Navigation Homes. They kept in consistent communication with us throughout the process and their friendly staff made what could be a stressful experience a seamless, enjoyable one.

We are absolutely obsessed with our new home and would build again with them in a heartbeat.

Anderson Residence

The best decision we made when we decided to build a new home was choosing the team at Navigation Homes Counties.

Kodi, Kelly, Uy, Nathan and Debra were incredible from start to finish. Every step of the way we were kept up to date, we were included in decision making and we always felt heard and understood.

All of our special requests, and there were a lot of them, such as upgrades and even changes to the floor plan were dealt with quickly and efficiently and were never a problem for the Navigation Homes team. 

We canít thank you enough, you didnít just build us a house you built us a home.

Ashton Residence

Greg Steele kept us informed of progress and any delays and was extremely helpful, particularly in the final days of the build and when we first moved in.

Pokeno Residence

Everything was super easy and all our contacts were efficient and friendly – especialy Ryan & Hayley. Quality products were used throughout our home to the point we hardly had to upgrade. The ProNav App is a fantastic system for communicating and regular photos were great.

Emma Residence

Hi everyone, it’s my first morning waking up in the new house and I couldn’t be happier, thank you all for our amazing, beautiful home!

Kneebone Residence

We would like to say a huge thank you to the Navigation Homes team (Aaron, Michelle, Nathan, and Kelly) for helping us build our first home.

From the outset the team were extremely helpful in the planning and design stage. The team were flexible and enabled us to make small changes throughout the design process.

Michelle provided amazing advice and support in helping us with our interior and exterior colour schemes and materials, which made the decision process easier.

The project was well managed and we were updated with progress regularly. Any upgrades we requested were dealt with quickly and were not a problem for the Navigation Homes team. Even after we moved in, a few small maintenance issues were followed with haste and were not a problem for them to organise.

We would highly recommend Navigation Homes as a company to build with. They are a professional building company and made the process of building a house easy.

Wong Residence

No problem in recommending Navigation Homes. I’m very happy with the building work that Navigation Homes did for me.

Healy Residence

From the original concept drawings and discussion with Hayley  through to completion, the build process was great. Any queries we had were quickly sorted out by Kelly or Nathan. Our conversations with David were listened to and he was able to help us with all the little details. We would have no hesitation in building with Navigation Homes again.

Well done team!

A Tale of 3 Dwelling

I have been in the property industry for over 30 years and I can say with confidence that Navigation Homes are one of the most professional, efficient and reliable companies I have ever dealt with.

I have built three minor dwellings in the last two years. The first one was not Navigation Homes, but the “cheap” guy. I can say with absolute certainty, that was a big mistake. It took 2 years to FINALLY get the house built and with a CCC which I ended up having to do myself. On top of that from the beginning of the contract this “cheap guy” lied to me, had every excuse in the book and never even finished the build properly. Since it was deemed habitable five months ago the horrible quality has started to show. This includes and is not limited to: broken kitchen cupboards, broken oven, broken kitchen faucet, broken front door and a concrete path that had to be re-done five times, even some of the bricks were wonky… Fair to say maintenance costs for this brand-new home continue to accumulate …

The second time I needed to build a minor I decided to do things differently.

I went out to the market and received six different quotes from different renowned building companies and Navigation Homes was the second most affordable. However, after a meeting with Navigation Homes I knew that these guys were the ones to go with. They listened to my story of the last fiasco and were open and honest about the issues of the building industry. They were up front with many of the problems that could happen throughout a build and they stated that they would help us the whole way, and that is exactly what they did. On top of that they had the 60m2 minor dwelling built in 12 weeks from starting the foundations. The total cost up to date between the “cheapest guy” and Navigation Homes was equivalent, but the difference in quality and service was enormous. The quality, time management and open communication were astonishing and a welcome relief. The only time I had to go to site was for the handover documents because they had sorted every issue without me having to worry. Fair to say I was very happy to use them again, so I did.

The next minor dwelling we built with Navigation Homes was near Henderson. This time we were dealing with the West Auckland Franchise and the Waitakere Council. Now, something anyone who is about to build a house needs to know. You can’t prepare for all the things that can go wrong during a build, but Navigation Homes are always professional and always make sure that whenever there is an issue they find a way to fix it.

Firstly, Auckland Council in general is incredibly unreliable and heavily under resourced. This means resource consents, building consents and variations can take anywhere between a couple of days to a couple of months. Our minor in Manukau came out of council in just over a month, the Waitakere minor took over three months and they were the exact same working drawings.

Secondly, when they began to excavate for the foundations they found an old pipe in the ground and the external garage at the back of the property was one metre longer than the approved council plans from over a decade ago. This meant numerous engineer inspections and changes in the design before it went back to council which took another month.

Thirdly, issues with suppliers and contractors occur on an everyday basis. Navigation take this burden from you, I don’t want to know all the everyday issues and they relieve this stress.

After experiencing the difference between the first build and the second two builds if I could give anyone advice it would be to trust in your builder and leave them to do their job, I’m not an engineer or a builder. That’s what I did with Navigation Homes and I couldn’t recommend them higher. There will always be issues on a building site and it will never be all smooth sailing from council delays to what’s under the soil to terrible weather. Navigation are there to work with you to resolve the issues and build you a great house.

They are the best in the industry for their professionalism, service and quality. They are the epitome of ‘Master Builders’.